Remote Director of Revenue Operations

Summary

Join Figment, the world's leading provider of blockchain infrastructure, as we seek a Director of Revenue Operations to lead our fast-paced Ops and Revenue team. As a key member of our leadership team, you will be responsible for identifying areas of improvement and implementing key processes across our GTM teams. You will have the ability to implement new processes, project manage key programs, contribute to product rollout processes, and collaborate on any other project that will affect the team for the better.

Requirements

• 10+ years of SalesOps experience working with/leading large & complex operational excellence initiatives, with demonstrated results
• Experience in fast growth SaaS environments and large, enterprise organizations with multiple business models and routes to market
• 3+ years of people management experience
• Demonstrated deep understanding of customer and partner experience, sales cycles and overall end-to-end business processes
• Ability to work both collaboratively and autonomously
• Deeply rooted in data and ability to successfully guide teams of ops managers and analysts on querying and scoping (Salesforce), analysis and modeling (GSheet), summarizing (pivot tables, charts, slides, written explanation), and reporting (dashboards, repositories, Tableau)
• Experience with working with many sales related tools including SFDC, Tableau, CaptivateIQ, Clari, etc
• Exceptionally strong communication skills. Ability to communicate the right level of information to executives and cross-functional teams at the right cadence
• Experience working in high-growth, performance-focused environments

Responsibilities

• Drive core revenue operations processes – sales forecasting, headcount planning, and pipeline management, as well as reporting
• Be a visible & trusted business lead to drive execution of various sales strategies and initiatives
• Be the interface into the Revenue Strategy Planning, Analytics and Compensation team to facilitate the regional needs and requirements of the business
• Coordinate the sales forecasting process across all regions and implement best practices to maximize revenue
• Collaborate with heads of sales and marketing to develop demand generation campaigns
• Manage the Deal Desk including deal structuring, discount approval, purchase order, and booking
• Analyze and evaluate sales processes and metrics, identify gaps and develop mechanisms to provide operational support for new capabilities
• Drive revenue results by closely tracking performance, evaluating pipeline, and supporting regional forecasts
• Help drive annual capacity planning for the sales org; liaise with critical cross functional partners (eg sales planning, finance)
• Establish strong working relationships with various levels of sales leadership as well as key cross functional partners to ensure an aligned and effective overall GTM strategy

Benefits

• 100% remote-first environment
• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days
• Extended company-paid health benefits that kick in day one
• Best in class parental leave and flexible arrangements
• A home office stipend to create a space that you enjoy working in
• Monthly Wifi reimbursement
• A yearly Learning & Development budget
• 401K (US) or RRSP match (Canada)
• Stock Options in the company
• Competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!