Director of Revenue Operations

Summary

Join Vibes, a leader in mobile engagement, as a Revenue Operations professional to drive revenue growth through data-driven insights and strategic solutions.

Requirements

• At least 8 years’ experience in Revenue Operations for a SaaS company
• Experience in quota-carrying direct sales preferred
• Experience in margin-based commission planning preferred
• Deep experience with GTM Technology Tools (CRM, Marketing automation, Customer Success), must have experience implementing at least one system scratch
• Demonstrated ability to identify strategic opportunities for businesses and drive change through partnership and effective advocacy – must be able to create the right idea for the business and earn buy-in from stakeholders
• Deep experience and proven track record in technical sales operations (tech startup experience strongly preferred); demonstrated ability to execute the technical execution of go-to-market performance analysis, reporting and executive presentation, as well as all other GTM planning and finance objectives
• Strong technical execution and mastery of the following: Productivity Planning (Data/Outcome Modeling, Targeting analysis, headcount/ramp and budget modeling)
• Pipeline/bookings/revenue calculations and analysis
• Revenue systems data execution
• Partnering with and guiding IT and systems engineers
• Demonstrated mastery of key tools (e.g. Excel/pivot tables, Salesforce admin, PowerPoint graphics)
• Basic- to advanced understanding of Marketing Operations (e.g. demand generation KPIs & data tracking, lead lifecycle analysis, SEO and web trends, B2B MarTech tools)
• Basic understanding of Services/Customer Success operations, leading indicator KPIs and systems/data management
• Experience owning Sales Finance, Planning and Compensation in a small to mid-sized organization
• Deep experience as Hubspot administrator required

Responsibilities

• Drive accountability across teams for revenue by making metrics-based connections between processes and revenue results
• Architect GTM funnel metrics to provide timely information to drive strategic decisions
• Utilize effective data visualization to drive clarity and accurate understanding for stakeholders
• Act as liaison between Product and our GTM team – ensure our product enhancements can be rolled into our GTM cadence for new business, upsell, and renewals
• Evaluate and improve our Pricing & Packaging strategy – improve cadence for review of our current rate cards, drive effective strategy for new products
• Run Deal Desk – meet with Sales and Customer Success teams to structure effective deals aligned with our pricing & packaging strategy
• Provide all GTM Reporting for the business – create a useful cadence that meets the needs of all stakeholders; complete ad hoc reports, as necessary
• Manage all contracts – ensure contracts are simple, effective, and consistent with template from legal
• Drive Sales enforcement – partner with GTM and Executive leadership to ensure compliance and clean data hygiene
• Own CPQ tool to accelerate and simplify pricing and negotiation practices
• Manage all GTM Tools & Tech – manage tech strategy, implementation, and vendor relationships

Benefits

• Competitive salaries
• Options
• Medical, dental and vision coverage
• Short and long term disability
• Life insurance
• 12 paid holidays
• Flexible vacation
• Summer Fridays
• Winter Holiday break
• Commuter benefits
• 401(k) plan and match
• Paid parental leave program