Remote Director, Sales Operations

Summary

Join Fastly, a company that helps people stay better connected with the things they love. We're building a more trustworthy Internet and are looking for a Director of North America Sales Operations to manage a distributed team and drive sales strategy.

Responsibilities

• Partner with a diverse global sales leadership team to provide world-class operational support to a fast-growing sales organization
• Work closely with other team members and the business to further develop metrics, KPIs, analytics, and dashboards to provide performance measurement and drive business performance through deep business insight
• Drive strategy and design for sales compensation plans in partnership with the finance team. Own Quota & Territory planning that feeds into compensation plans
• Proactively recognize business needs, and provide core business support functions to ensure the successful running of the maintenance sales business
• Partner with peers, senior leaders, and internal and external stakeholders to drive the business goals. Create and execute Go-To-Market strategies and programmes
• Support development of sales and operations strategy, understand priorities, and execute operational plans
• Optimize sales and operational efficiency through innovative thinking, process improvement, and sharing knowledge across teams
• Work with peers in all departments to determine impact of application changes on systems and processes and how it will affect current reporting
• Work with a cross-functional team where operations business knowledge is required. This includes participating in gathering requirements, process design, system testing, and enablement
• Produce compelling and informative analyses and presentations. Use analytics to make significant and impactful recommendations for improvements to GTM strategy, design, and implementation and guide Managers and sr Managers to make people and impactful decisions that affect the company
• Build, lead, and coach the international sales operations team, providing guidance, support, and motivation to achieve goals