Remote Lead Community Manager

Logo of Wargaming

Wargaming

πŸ“Remote - Poland

Job highlights

Summary

Join Wargaming's talented team and contribute to a groundbreaking AAA game project. This role involves managing a global community, fostering strong relationships with players and influencers, and shaping the game's development through player feedback. You will lead a team of external moderators, execute community marketing strategies, and track community trends. The ideal candidate has 5+ years of gaming community management experience, excellent communication skills, and a passion for shooter games. Wargaming offers competitive benefits tailored to the local market, including health care, wellness programs, remote work, and professional development opportunities.

Requirements

  • 5+ years of community management experience in the gaming industry
  • Excellent writing and communication skills (native or near-native English proficiency)
  • Experience managing large global gaming communities
  • Passion for shooter games and gaming in general
  • Skilled at handling tough situations within the community with care and professionalism
  • Experience managing social media platforms and working with content creators
  • Able to work independently and make decisions without constant supervision

Responsibilities

  • Share the team's vision with players and ensure they understand it
  • Track community trends and provide valuable feedback to the team
  • Advocate for players’ opinions and concerns within the team and the company
  • Lead and manage a global team of external moderators
  • Build and maintain strong relationships with content creators and influencers
  • Offer player-driven feedback to help shape the game’s development and design
  • Work closely with other internal teams and external partners to enhance community engagement
  • Plan and execute exciting community marketing strategies that keep players engaged

Preferred Qualifications

  • Comfortable being on camera and interacting with players online and in person
  • Experience with social media management and business intelligence tools
  • Knowledge of other marketing disciplines or content creation
  • Interest or experience in Esports

Benefits

  • Career development and education opportunities within the company
  • Premium Private Health Care
  • Mental well-being program (iFeel)
  • Multisport card
  • Remote work
  • Personal Gaming Account
  • Company events
  • Seniority Awards
  • Referral program - you can recommend the best talents to the Company and receive a reward

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