Remote Leave Payroll Analyst

Summary

Join a diverse and supportive team at Sparrow as a Leave Payroll Analyst to prepare employee leave and payroll calculations for customers, build a better product, and collaborate with various teams.

Requirements

• 2+ years of experience in either data-focused operations, payroll, accounting, or bookkeeping
• Excellent spreadsheet skills. Adept at using Excel functions, formulas, and cell formatting
• Superior organization skills and detail-oriented. You're able to manage a multitude of tasks with accuracy and attention to deadlines
• Outstanding verbal and written communication skills. Clear, empathetic communicator able to distill complex information to ensure understanding
• Trustworthy. You act with discretion and can be trusted to handle confidential information appropriately
• Learner's mindset. Highly self-directed, adaptable, and open to feedback and implementation in a fast-paced, always-changing environment

Responsibilities

• Provide internal support for our leave specialists with leave and payroll calculations
• Work with the leave specialists by preparing customized and personalized payroll plans and payroll reconciliations for our customers’ payroll teams
• Act responsively, accurately, and with attention to customers’ payroll deadlines
• Ensure correct personalized payroll plans are calculated on the Sparrow dashboard
• Interface and collaborate comfortably with a variety of key parties including: leave specialists, sales and marketing, and engineering teams through various channels (instant message, email, video chat)
• Effectively collaborate with our customers’ payroll teams to ensure they love Sparrow
• Work with onboarding specialists to understand our customers’ payroll needs
• Assist with the setup of customized personalized payroll plans, payroll schedules, and payroll workflows
• Share best practices for leave payroll when needed
• In collaboration with the Sparrow team, build a better product
• Collect and share product feedback
• Identify improvements in payroll calculations software and services
• Provide input on payroll system integrations
• Implement process improvements to resolve inefficiencies and address customer pain points