Remote Manager, GTM Growth

Summary

Join Cut+Dry, a fast-growing FoodTech startup, as a Growth Manager to drive revenue growth by managing a portfolio of foodservice distributors and promoting the use of the Cut+Dry platform.

Requirements

• Bachelor's degree in business, marketing, or a related field preferred
• Certification in Project Planning is a plus
• 3+ years of experience in Foodservice, Hospitality, or Account Management
• Comfortable with long-term relationship management and driving incremental revenue through increased platform usage
• Previous experience in an outcomes-driven organization, owning metrics related to work
• Obsessive attention to detail and exceptional time-management skills
• Passion for problem-solving and ability to empathize with stakeholder concerns
• Experience with CRM systems (e.g., Salesforce), marketing automation platforms, and business intelligence tools
• Proven experience in growth operations or sales operations, achieving growth targets
• Strong analytical skills and proficiency in data analysis tools and techniques
• Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels

Responsibilities

• Own and nurture relationships with distributor customers, driving training, adoption, retention, and satisfaction
• Promote full usage of the Cut+Dry platform, upselling features and ensuring distributor engagement
• Meet and surpass revenue targets by understanding distributor and restaurant operators' unique challenges and needs
• Educate distributor teams on product features and benefits, fostering understanding and usage
• Identify and address bottlenecks, providing effective solutions for distributor partners
• Communicate effectively with internal and external stakeholders, maximizing retention and growth opportunities
• Showcase return on investment to management and stakeholders, assisting in new product launches
• Collaborate with product, marketing, and sales teams to drive new product adoption and validate roadmap features
• Act as the in-house expert, evangelizing Cut+Dry solutions internally and externally
• Lead end-user adoption initiatives, generating high-quality inbound referrals and conducting virtual education sessions on the full suite of Cut+Dry products
• Conduct regular 1-1 calls with multiple levels of leadership for account management and channel development
• Manage communication between stakeholders, customers, and product support teams, ensuring satisfaction and providing regular updates
• Document and manage the entire lifecycle of customer inquiries and concerns, communicating solutions and findings to leadership
• Ensure consistency and timely deliverables, providing feedback, and guiding team members
• Adhere to company standards, policies, procedures, and maintain KPIs within the CRM while maintaining data accuracy

Benefits

• Results-driven company culture that encourages a balanced lifestyle
• Base salary + stock options package
• Paid Medical, Dental, and Vision
• 401k Plan
• Unlimited PTO
• Flexible remote environment - West Coast
• Workspace equipment provided (computer, external monitor, and VoIP headset)