Remote Manager, Sales

Summary

Join our team as a Senior Account Executive to drive strategic growth in the ASEAN region, manage and nurture relationships with largest accounts, and provide leadership and mentorship to the ASEAN team.

Requirements

• 6+ years of experience in a technical sales or customer success role, with a demonstrated ability to work effectively in both in-person and remote environments
• Successful track record selling construction technology software, with a history of closing deals and managing customer relationships in a hybrid work setting
• In-depth understanding of cloud-based software solutions, particularly in the construction industry, encompassing both in-person and remote usage scenarios
• Comprehensive knowledge of OpenSpace's software solutions and their applications, including proficiency in both in-person and virtual delivery methods
• Familiarity with industry trends and competitor offerings in the construction software space, with a focus on understanding how these trends impact hybrid work arrangements
• Understanding of cloud computing principles and architecture, recognizing the implications for hybrid work environments

Responsibilities

• Manage and nurture relationships with the company's largest accounts in the ASEAN region, ensuring customer satisfaction and loyalty
• Develop and execute strategic account plans to drive customer retention and revenue growth
• Uncover customer needs and align solutions: Conduct thorough discovery processes to identify customer pain points and align OpenSpace's solutions with their specific business objectives and technical requirements
• Act as a technical advisor to clients, demonstrating product features and capabilities, and delivering customized solutions to meet specific client requirements
• Player/Coach role - Manage and mentor another Account Executive, providing guidance on account management strategies, customer engagement, and sales techniques
• Cultivate strong customer relationships: Foster lasting relationships with customers by actively engaging with them, understanding their needs, addressing concerns, and gathering feedback to continuously improve their experience, through both face-to-face interactions and virtual communication
• Spearhead technical pre-sales activities: Act as the first line of defense for technical pre-sales activities, including crafting RFP/RFI/RFQ responses, conducting product demonstrations, and overseeing pre-sales onboardings, both in-person and remotely