Remote Operations Associate

Summary

Join us at Fresh Prints as we continue to write the next chapter of our story! We're looking for someone with entrepreneurial drive to take ownership, challenge the norm, and help us build something that lasts. As a member of our Operations Team, you'll play a crucial role in delivering end products to our customers, coordinating logistics, and driving growth.

Requirements

• 1 - 5 years of experience in Operations/Logistics
• We are also open to freshers
• Strong analytical and organizational skills
• Able to work on complex tasks under tight timelines
• Able to make decisions without direct supervision
• Fluent in English
• Excellent communication skills

Responsibilities

• Resolving Stock Issue Tickets, Licensing Tickets and other Miscellaneous Tickets
• Act as a back-up for the Order Processing team if OS pool volume is low
• Work on Sample Order processing
• Work on Printer Capacity Management System (PCMS) ratings updation
• Adhoc Tasks during the slow season
• Work on reporting tasks and projects
• Responsible for sharing pricing quotes using available resources
• Communicating & giving feedback to other teams; solving order issues and improving Licensing experience within Fresh Prints
• Checking on timelines and licensing-related questions from Campus Managers
• Order checks/Data entry for reporting; Conducting Shopify/Group order checks
• Assignment of schools if proof comes in from the client directly
• Uploading proofs to licensing portals for single-use licenses

Benefits

• Work From Home / Remote
• 6:30 PM - 3:30 AM IST, Monday to Friday (slightly flexible)
• $400 for the first month, and $400-$700 based on performance