Remote Partner Account Manager

Summary

Join a dynamic fintech company as a Key Account Manager to connect new solutions with current partners, onboard PSP companies, and manage risk registers. The ideal candidate has 3+ years of experience in key account management, strong analytical skills, and excellent communication skills.

Requirements

• Minimum of 3 years of experience in key account management, preferably within the PSP or fintech industry
• Strong understanding of payment processing, financial conditions, and risk management
• Excellent analytical skills with the ability to interpret data and drive decisions
• Exceptional communication and interpersonal skills
• Proficiency in using dashboards and analytical tools
• Problem-solving mindset with the ability to manage multiple priorities effectively
• Excellent written & spoken communication skills in English (not less than B2) and good command of Russian

Responsibilities

• Connecting and integrating new solutions with current partners
• Onboarding of PSP companies to receive processing channels with new partners brought by business development managers to connect
• Scaling and increasing capacity by current solutions
• Creating and managing a risk register for current partners
• Analyze the conversion ratios and traffic quality
• Maintaining a dashboard for all merchant accounts in the context of partners
• Revision of financial conditions (processing rates, settlements, rolling reserve and deposits)
• Handle any requests from partners on our merchant accounts (compliance, IPS, acquirers, etc.)
• Solving problems with delays in settlements or debts of current partners
• Update of information with partners (volume limits, transactional software, etc.)

Benefits

• Private health insurance coverage
• 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off