Remote Partnerships Lead

Summary

Join a dynamic fintech company as a Senior Partner Manager to lead integration of new solutions with existing partners, drive scalability, and optimize partner performance.

Requirements

• A minimum of 5 years in key account management, preferably within the PSP or fintech industry, with at least 2 years in a leadership or senior role
• Deep understanding of payment processing, financial conditions, risk management, and partner relationship management
• Proven ability to think strategically, anticipate challenges, and deliver long-term solutions that align with business goals
• Strong analytical skills with the ability to interpret complex data, track KPIs, and make data-driven decisions to optimize performance
• Outstanding interpersonal and communication skills, capable of leading internal teams and representing the company in high-level partner negotiations
• Ability to manage multiple high-priority projects and tasks with ease, ensuring deadlines are met without compromising quality
• Expert in using dashboards, analytics tools, and financial systems to drive insights and operational improvements
• Fluent in English and Russian

Responsibilities

• Lead and oversee the integration of new solutions with existing partners, ensuring seamless connectivity and optimal performance
• Work closely with business development managers to onboard new PSP companies, managing the end-to-end process of connecting them to our processing channels
• Drive the scalability and capacity increase of existing solutions, ensuring efficient operations as the business grows
• Develop, implement, and maintain a comprehensive risk register for all current partners, ensuring proactive risk mitigation
• Analyze conversion ratios, traffic quality, and partner performance to optimize processes and drive key business decisions
• Maintain and enhance dashboards for merchant accounts, providing leadership with up-to-date insights on partner performance and account status
• Lead the revision and negotiation of financial conditions, including processing rates, settlements, rolling reserves, and deposits to optimize partner agreements
• Serve as the key point of contact for partners, addressing requests related to compliance, IPS, acquirers, and any other partner-related issues
• Take ownership of resolving settlement delays, partner debts, and other operational challenges in a timely and strategic manner
• Ensure all partner information is up-to-date, including volume limits, transactional software updates, and other relevant operational data
• Collaborate with internal teams including risk, compliance, and finance to ensure alignment and smooth operational workflows across partner accounts

Benefits

• Private health insurance coverage
• 20 days of vacation time; Bank holidays; Sick leaves; Additional birthday day off