Remote Partnerships Lead

WHAT YOU’LL BE WORKING ON

• Lead and oversee the integration of new solutions with existing partners, ensuring seamless connectivity and optimal performance.
• Work closely with business development managers to onboard new PSP companies, managing the end-to-end process of connecting them to our processing channels.
• Drive the scalability and capacity increase of existing solutions, ensuring efficient operations as the business grows.
• Develop, implement, and maintain a comprehensive risk register for all current partners, ensuring proactive risk mitigation.
• Analyze conversion ratios, traffic quality, and partner performance to optimize processes and drive key business decisions.
• Maintain and enhance dashboards for merchant accounts, providing leadership with up-to-date insights on partner performance and account status.
• Lead the revision and negotiation of financial conditions, including processing rates, settlements, rolling reserves, and deposits to optimize partner agreements.
• Serve as the key point of contact for partners, addressing requests related to compliance, IPS, acquirers, and any other partner-related issues.
• Take ownership of resolving settlement delays, partner debts, and other operational challenges in a timely and strategic manner.
• Ensure all partner information is up-to-date, including volume limits, transactional software updates, and other relevant operational data.
• Collaborate with internal teams including risk, compliance, and finance to ensure alignment and smooth operational workflows across partner accounts.

WHAT YOU NEED TO SUCCEED IN THIS ROLE

• A minimum of 5 years in key account management, preferably within the PSP or fintech industry, with at least 2 years in a leadership or senior role.
• Deep understanding of payment processing, financial conditions, risk management, and partner relationship management.
• Proven ability to think strategically, anticipate challenges, and deliver long-term solutions that align with business goals.
• Strong analytical skills with the ability to interpret complex data, track KPIs, and make data-driven decisions to optimize performance.
• Outstanding interpersonal and communication skills, capable of leading internal teams and representing the company in high-level partner negotiations.
• Ability to manage multiple high-priority projects and tasks with ease, ensuring deadlines are met without compromising quality.
• Expert in using dashboards, analytics tools, and financial systems to drive insights and operational improvements.
• Fluent in English and Russian;

WHAT WE OFFER

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Work with coworkers who are passionate about their business;
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• The opportunity to attend conferences, courses, and professional development at the company’s expense - we favor the continuous development of our employees;
• Private health insurance coverage;
• 20 days of vacation time; Bank holidays; Sick leaves; Additional birthday day off;
• Team building events and corporate parties.

You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture