Remote Program Manager, Strategic Partnerships

Summary

Join a leading provider of tech-enabled credit products as a Program Manager, reporting to the COO, to foster and manage key bank partnerships, ensuring compliance and meeting business needs.

Requirements

• 5+ years of relevant experience in B2B relationship management and project management with proven track record in both
• Superb communication skills both written and verbal, good presentation skills
• Strong analytical skills
• Advanced Microsoft suite proficiency (including Word, PowerPoint, and Excel)
• Advanced Google suite proficiency (including Mail, Calendar, Docs, Drive, etc.)
• Experience with ticket management systems (Jira, Monday.com )
• Bachelor's degree in business related area of study

Responsibilities

• Manage day-to-day communication and relationship with Braviant's bank partner
• Ensure all bank requests are actioned immediately by creating/documentation/data/information/analysis or assigning work packages to Braviant resources via ticketing system (Jira)
• Maintain a record of all bank and Braviant submissions for approval
• Document meetings ensuring decisions, action items, deliverables, due dates, etc. are clearly captured and communicated
• Compile and/or oversee the compilation of monthly business performance and compliance presentations
• Spearhead the creation of Braviant's submissions for approval to the bank; follow up with the bank to ensure timely turn-around
• Lead internal projects that result from the bank's requirements of Braviant
• Lead internal technology requirements documentation and implementation projects primarily for but not limited to Operations

Preferred Qualifications

• Experience in FinTech
• Reputation for collaboration even in difficult situations; sound judgment
• Unwavering attention to detail
• Appetite to learn about Braviant's business at a deep level
• Demonstrated experience in managing team members across the organization to ensure timely delivery of high-quality material
• PMP designation
• Experience leading technology implementation projects
• Experience in Operations, specifically contact centers