Remote Project Manager

Summary

Join our team at LINQ and become a Project Manager to manage all aspects of designated customer accounts in the areas of project and service delivery. As a PM, you'll work collaboratively with internal and client-facing technical and management staff to ensure timely delivery of quality software products, services, and documentation to our customers.

Requirements

• Bachelor's degree (B.A.) in appropriate field of study or equivalent work experience
• 3-5 years of work experience managing large, complex client software implementations
• Proven to be highly motivated, self-directed individual with minimum oversight
• Escalates appropriately in a timely manner any issues, late deliverables or client risks
• Strong customer-service/people skills
• Experience managing multiple large-scale projects

Responsibilities

• Ensure software and service delivery are within budget and on schedule, while achieving high customer satisfaction
• Works closely with Implementation Consultants and Product Managers/Owners on shared assigned client projects to ensure competition of deliverables
• Communicate with clarity and confidence with both internal and external customers to guide desired outcomes
• Provide transparent communications about project status and health to Management using the tools provided (Smartsheet, Wrike, etc.)
• Prioritize work efforts based on contractual obligations and timeframes, organizational strategic plans, and resource availability
• Provide project management coordination and controls consistent with project and operational needs
• Update, maintain and provide regular status reports & meetings to key stakeholders on regular basis including risks, budget, open items, timelines, issues
• Manage projects consistently within appropriate tools
• Manage large scale projects with multiple stakeholders at a State Level
• Develop and cultivate relationships with key client contacts
• Organize and facilitate working sessions with clients and internal resources

Benefits

• Remote working environment
• Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)
• One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)
• Company Bonus Plan or Target Sales Commission Plan
• Flexible Open Paid Time Off Plan
• Paid Parental Leave Policy
• 10 paid holidays
• 16 hours of paid volunteer time
• Blue Cross Blue Shield benefit network (medical/dental/vision)
• Low-deductible PPO option or HDHP option with employer contributed HSA
• Dental with child orthodontia
• 100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance
• Health and wellness benefits including gym and Headspace reimbursement
• Professional development opportunities