Remote Public Sector Solutions Engineer

Summary

Join us as a Solutions Engineer with a strong focus on the US public sector, including government departments and SLED markets. You will play a crucial role as a technical expert within our enterprise sales team, providing expert guidance and support in solution-based selling tailored to the unique needs of public sector clients.

Requirements

• 2+ years of experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions, specifically within the public sector
• Extensive experience with WordPress, particularly in deploying and managing large-scale content management systems for US Federal and SLED clients
• Demonstrated experience in cloud hosting, with a strong understanding of the security and compliance considerations relevant to public sector projects
• Hands-on experience delivering content management systems to the public sector, either as a solutions engineer or through direct implementation
• Familiarity with the public sector procurement process, including the challenges and relevant regulations (FedRAMP compliance, FAR, DoD impact levels, etc.) that US Federal agencies and SLED entities must navigate
• Outstanding communication skills: you should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post

Responsibilities

• Partnering with Sales to qualify new business opportunities within the public sector, understanding the unique technical requirements, competitive landscape, and business drivers specific to government and SLED clients
• Identifying and solving customer problems creatively, with a deep understanding of the challenges faced by public sector entities, including FedRAMP compliance and other regulatory requirements
• Building proofs-of-concept and leading the demo process; this includes creating and running demos based on our public sector buyer personas, verticals, and business priorities
• Contributing to the RFP/RFI process as a key technical resource, ensuring that our solutions meet the specific needs and compliance requirements of public sector clients
• Recommending integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on our Cloud, particularly in environments governed by strict regulatory frameworks