Renewals Manager

Summary

Join us as a Manager of AMER Renewals at Anaplan and lead our renewals efforts in the AMER region, ensuring revenue retention and team growth.

Requirements

• Minimum of 5 years in renewals, customer success, or account management roles, with at least 2 years of direct people management experience
• Proven record of high revenue retention, with strong organizational, analytical, and critical-thinking skills
• Solid understanding of renewal contract terms and conditions; experienced in commercial negotiations
• Excellent verbal and written communication skills, with the ability to listen, problem-solve, and clearly articulate complex issues
• Proficiency in Salesforce or similar CRM platforms preferred; adept at working in a fast-paced, data-driven environment

Responsibilities

• Directly manage key, high-stakes renewals in the AMER region, contributing hands-on to strategic engagements
• Lead, develop, and support a team of Renewal Managers, conducting regular coaching sessions, opportunity reviews, and one-on-one meetings
• Deliver accurate weekly, monthly, and quarterly forecasts, executing required revenue retention motions and maintaining high standards in CRM accuracy
• Implement and refine the DRIVE framework for renewals, ensuring consistent, effective practices that optimize team efficiency

Benefits

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