Remote Renewals Manager
Anaplan
π΅ $82k-$118k
πRemote - United States
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Job highlights
Summary
Join us as a Manager of AMER Renewals at Anaplan and lead our renewals efforts in the AMER region, ensuring revenue retention and team growth.
Requirements
- Minimum of 5 years in renewals, customer success, or account management roles
- At least 2 years of direct people management experience
- Proven record of high revenue retention
- Strong organizational, analytical, and critical-thinking skills
- Solid understanding of renewal contract terms and conditions; experienced in commercial negotiations
- Excellent verbal and written communication skills
- Proficiency in Salesforce or similar CRM platforms preferred
Responsibilities
- Drive alignment with AMER goals, nurturing a high-performance culture that ensures revenue retention and team growth
- Lead highly strategic, high-impact renewals, ensuring successful outcomes in key customer engagements
- Provide hands-on coaching and mentorship to Renewal Managers, facilitating growth, resilience, and consistent execution within the team
- Own and drive renewals ACV targets by setting and achieving weekly, monthly, and quarterly goals; ensure accuracy in forecasting and CRM hygiene
- Act as an enabler, removing roadblocks, resolving escalations, and providing critical support to the team
- Analyze data, customer insights, and market trends to shape territory-specific renewal plays, maximizing retention and value
- Directly manage key, high-stakes renewals in the AMER region, contributing hands-on to strategic engagements
- Lead, develop, and support a team of Renewal Managers, conducting regular coaching sessions, opportunity reviews, and one-on-one meetings
- Deliver accurate weekly, monthly, and quarterly forecasts, executing required revenue retention motions and maintaining high standards in CRM accuracy
- Implement and refine the DRIVE framework for renewals, ensuring consistent, effective practices that optimize team efficiency
Benefits
$82,000 β $118,000 USD base salary range
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