Sales Operations Manager

Summary

Join Mark43 as a Manager of Sales Operations and lead a remote team in optimizing the sales lifecycle. You will build and improve processes for lead generation, deal flow, contracting, and sales analysis. This crucial role supports global field sales teams, partners with various departments, and develops strategies for global growth. You will leverage Salesforce CRM and other sales tools to provide insights to leadership and provide training to the sales team. The ideal candidate possesses strong leadership, analytical, and communication skills, along with proven experience in a senior sales operations role, preferably in a global, remote environment. Mark43 offers a supportive environment, professional growth opportunities, work-life balance, and comprehensive benefits.

Requirements

• Proven experience in a senior sales operations role, preferably in a global, remote environment
• Strong leadership and management skills
• Excellent analytical and problem-solving skills with a data-driven approach
• Proficiency in Salesforce CRM and other sales tools
• Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities

Responsibilities

• Lead and drive Sales Operations at Mark43 to ensure systems and processes are in place to maximize efficiency, accuracy, and communication within the team and company
• Support global field sales teams with activities related to sales processes, GTBM policies, sales tools, data integrity, dashboards, reporting, process improvements and efficiencies across lead to cash process
• Support Sales Leadership with forecasting, sales performance metrics, tools adoption and data hygiene. Includes leading and running cadences around forecasting, sales performance management metrics, pipeline reviews, and territory planning
• Partner with Sales, Pre-Sales Services, Marketing, Sales Enablement, Finance, Product, and Account Management departments to ensure alignment and support for sales initiatives
• Develop and implement strategies to optimize sales processes and drive global growth
• Oversee the Salesforce CRM and other sales tools to provide insights and recommendations to executive leadership
• Provide training and support to the sales team to enhance their performance and productivity
• Analyze sales data to identify trends, opportunities, and areas for improvement

Preferred Qualifications

• Experience in the public safety market ecosystem
• Advanced degree in business, marketing, or a related field
• Fluent in Excel and Salesforce; Proficiency in Hubspot, sales forecasting tools, PowerBI (or other advanced data analytics)

Benefits

• Supportive Environment: We provide a collaborative and inclusive work environment where your ideas and contributions are valued
• Professional Growth: Opportunities for continuous learning and development to help you grow in your career
• Work-Life Balance: Flexible work arrangements to help you balance your professional and personal life
• Comprehensive Benefits: Competitive salary, health benefits, and additional perks that ensure your well-being
• Impactful Work: The chance to work on meaningful projects that make a difference in the lives of first responders and the communities they serve