Sales Operations Manager

Summary

Join Zone & Co. as a Sales Operations Manager and play a pivotal role in optimizing sales processes and empowering our high-performing sales team. You will be at the heart of our sales strategy, ensuring efficiency, data-driven decision-making, and seamless operations. Manage workflows, enhance forecasting accuracy, and fully leverage our sales tech stack to drive the success of our sales organization. This role requires strong analytical skills, experience with Salesforce CRM and other sales tools, and exceptional organizational and project management skills. Zone & Co offers a fully remote work environment and a comprehensive benefits package.

Requirements

• 5–7+ years in Sales Operations within a B2B SaaS environment
• Proven experience managing and optimizing sales processes using Salesforce CRM
• 3+ years of hands-on experience with Salesforce CRM, HubSpot, ZoomInfo, and Revenue Orchestration tools
• Strategic mindset with the ability to translate insights into action
• Exceptional organizational and project management skills to balance multiple priorities
• Strong communication and collaboration skills to work across teams effectively

Responsibilities

• Develop, standardize, and refine sales processes to enhance efficiency and predictability
• Manage the sales pipeline and workflow, ensuring alignment with company goals
• Analyze historical data and market trends to deliver accurate sales forecasts
• Collaborate with revenue leaders to plan and allocate resources effectively
• Monitor and optimize key performance indicators (KPIs) to improve sales efficiency
• Identify and resolve bottlenecks in the sales process using data-driven insights
• Partner with Sales Enablement to design and implement training programs that elevate the sales team’s skills and knowledge
• Support onboarding for new sales hires, equipping them with the tools and insights needed for success
• Work closely with marketing teams to define outreach strategies and implement lead management processes
• Design, align, and optimize territory assignments for sales teams to maximize market coverage
• Map customer data to identify underperforming areas and opportunities for growth
• Conduct regular audits to maintain data integrity and resolve inconsistencies
• Provide training and support to ensure best practices in CRM usage and data entry

Preferred Qualifications

Strong analytical skills with proficiency in tools like Excel, Power BI, and Tableau

Benefits

• Fully remote company
• Prioritize flexibility and balance