Remote Senior Manager, Agile Operations - Medical Insights

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As the Senior Manager Agile Operations, you will be responsible for building a dynamic team, optimizing processes, and ensuring high data quality.

Requirements

• 5+ years of experience managing and developing large-scale teams
• Comfortable working in a dynamic environment with multiple stakeholders
• High degree of autonomy and agility and a proven track record of delivering customer success
• Experience in developing scalable processes and fostering best practices
• Experienced people manager with a proven track record of building dynamic and high-performing teams

Responsibilities

• Build a dynamic, proactive, and high-performing team
• Optimization of processes and development of best practices
• Steering of meaningful KPIs to drive performance, such as efficiency and quality
• Ensure high data quality and drive quality improvement initiatives by, e.g. use of root cause analysis
• Develop and manage budget for projects and be accountable for delivering against business goals/objectives
• Cross-collaboration with other internal teams to ensure customer success

Benefits

• Opportunity to work in a diverse and international workspace
• Personal development budget
• A significant contribution to the pension fund
• Life insurance
• Fitness reimbursement