Remote Senior Solutions Consultant

Summary

Join Clari's Customer Solutions team as a Professional Services Solutions Consultant and be the primary person to implement their product, ensuring customers get value after going live. Work with new customers to understand their environment and aspiration to optimize revenue operations, discuss revenue operations strategy, provide best practices, and guide customers in operationalizing the Clari platform.

Responsibilities

• Work with new customers to understand their environment and their aspiration to optimize revenue operations and then gather relevant requirements
• Discuss revenue operations strategy, provide best practices, and guide customers in operationalizing the Clari platform within their company
• Translate requirements into standard use cases, configure the platform, confirm the solution with key influencers and executives, develop enablement plan, rollout Clari across their organization, and assist the customer in operationalizing and gaining value
• Develop & maintain relationships with key customer champions, including VP Sales Operations/Revenue Operations, VP Sales, CRO, as well as other executives and leadership
• Collaborate with customer and company thought leaders on best practices and extended capabilities
• Proactively engage clients to drive product adoption and optimal product experiences
• Ensure the customer will be a positive reference to other customers/prospects
• Facilitate a smooth handoff to the Customer Success & Support teams
• Build strong cross-functional relationships, working with Sales, Customer Success, and Support
• Share your product expertise with the Product and Engineering teams to drive improvements and contribute to the roadmap