Remote Senior UX Researcher

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Candidly

πŸ“Remote - United States

Job highlights

Summary

Join Candidly as a Senior UX Researcher to help drive our mission to optimize student debt repayment and savings, creating impactful experiences for users.

Requirements

  • 7+ years of experience in UX research or a related field, working across the full research lifecycle (planning, execution, analysis, and presentation)
  • Proven expertise in various research methods, including both qualitative and quantitative approaches
  • Ability to work independently and autonomously in a remote setting, managing multiple projects with cross-functional stakeholders
  • Experience in fast-paced, dynamic environments, with the ability to adapt and pivot research plans as needed
  • Exceptional communication and storytelling skills, with the ability to synthesize complex research into digestible insights for diverse audiences
  • Experience collaborating with design, product, and engineering teams to translate research into actionable design decisions
  • Strong knowledge of usability principles and a passion for creating user-centric products
  • Demonstrated ability to balance strategic thinking with detailed, hands-on research tasks

Responsibilities

  • Collaborating closely with product, design, and business teams to identify research needs and areas of exploration
  • Acting as a thought leader for user research, consistently advocating for user-centric design and decision-making
  • Designing and executing end-to-end custom primary research using a variety of qualitative and quantitative methods (e.g., user interviews, usability testing, surveys, contextual inquiry, and analytics)
  • Developing research plans to investigate both user behavior and attitudes, translating findings into actionable insights
  • Managing and prioritizing research projects, aligning with stakeholders across a fast-changing and often ambiguous environment
  • Communicating research findings effectively to multiple teams and stakeholders, illustrating suggestions in compelling, creative formats
  • Collaborating cross-functionally with product management, design, content strategy, engineering, and marketing teams to ensure that research insights fuel ideation and product development
  • Generating insights that support ideation, design evaluation, and iterative improvements to the product
  • Helping to shape and drive the product roadmap based on data-driven user insights
This job is filled or no longer available

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