Summary
Join Fever, the leading global live-entertainment discovery tech platform, as a Community Manager to build relationships with customers and implement social media campaigns.
Responsibilities
- Build relationships with customers, potential customers, industry professionals and influencers
- Respond to comments and customer queries in a timely manner. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Monitor and report on feedback and online reviews
- Follow communication procedures, guidelines, and policies
- Set, plan and implement social media and communication campaigns and strategies to engage our users
Benefits
- 40% discount on all Fever events and experiences
- Health insurance
- Gympass membership