Remote Solutions Engineer

Summary

Join Middesk as a Solution Engineer, working closely with top U.S. banks and fintechs to navigate complex regulatory and risk challenges, design custom solutions, drive revenue growth, and enhance customer experience.

Requirements

• 3+ years in a Solution Engineering or similar technical role, ideally in SaaS or B2B technology, with a background in financial services, banking, or fintech
• Deep understanding of KYB, KYC, AML, CDD regulations and U.S. compliance standards; experience designing solutions that support regulatory needs
• Expertise in API-based solutions, application stacks, and infrastructure relevant to financial institutions. Proficiency with Python, SQL, JSON files, Webhooks , and API integration , along with hands-on experience in cloud platforms (AWS, Azure) and automation tools to optimize workflows
• Demonstrated ability to support end-to-end sales, from initial discovery to implementation, delivering solutions that meet customer objectives and exceed expectations
• Skilled in building relationships and communicating value across technical and executive teams, advocating for customer success at every stage
• Comfort in a dynamic, early-stage GTM environment with a proactive approach to problem-solving and learning
• Proven experience in value-based selling, not only scoping and addressing customer needs but understanding and articulating the broader business impact

Responsibilities

• Design custom solutions that integrate seamlessly with client systems and compliance frameworks, addressing critical challenges like fraud detection, regulatory compliance, and risk management
• Drive revenue by securing new logos and identifying expansion opportunities within existing accounts, collaborating with Sales to deepen Middesk’s impact across customer organizations
• Partner with Account Executives and Managers to lead discovery and solution presentations, establishing credibility and building trust with executive-level stakeholders
• Create and execute deployment plans that align with customer expectations, ensuring fast and effective implementation for maximum ROI
• Build and maintain strong customer relationships, providing insights and feedback to influence Middesk’s product roadmap and advocating for client needs

Preferred Qualifications

• CAMS Certification : Certified Anti-Money Laundering Specialist or equivalent certification
• Value Engineering : Experience with value engineering models and approaches