Remote System Administrator

Company Description

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

Join Our Team as a System Administrator!

Are you a highly skilled System Administrator with a passion for managing cutting-edge IT environments? We are seeking a talented individual to take charge of our Matrix42 Empirum environment and help drive our IT infrastructure to new heights.

Key Responsibilities:

• Matrix42 Empirum Management: Setup, operation, and troubleshooting.
• Patch Management & Packaging: Ensure all systems are up-to-date and secure.
• Device Policy Implementation: Adjust and implement device policies for optimal performance.
• 2nd-Level Support: Provide expert support for management solutions and assist service desk and desktop support teams.
• IT Projects: Participate in and contribute to IT projects affecting workplace environments.
• Device Compliance: Implement and monitor device compliance profiles.
• Workplace Decisions: Engage in decision-making regarding workplace devices, processes, and policies.

Qualifications

Qualifications:

• Education: Completed university studies in IT or a related field with relevant professional experience.
• Experience: Several years of experience with Matrix42 Empirum.

Skills:

•  High communication skills, self-motivated, independent, customer-oriented, and confident.
• Cross-architecture knowledge in Windows environments.
• Basic ITSM knowledge (ITIL Foundation certification is an advantage).
• Project management skills, either as a team member or project manager.
• Proficiency in automating tasks using Microsoft PowerShell.
• Knowledge in managing Apple devices.
• Experience with trouble ticket systems (e.g., ServiceNow).
• Solid network knowledge (TCP/IP, Ethernet, DNS).
• German Proficiency: Knowledge of German at B2-C1 level is required.

Preferred Skills:

• Knowledge of Microsoft Intune, Windows Autopilot, Mobile Device Management, Microsoft Defender.
• Understanding of ITIL frameworks and certification.
• Familiarity with project management methodologies.

Additional Information

\* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.