Remote System Administrator

Summary

Join Our Team as a System Administrator! We are seeking a talented individual to take charge of our Matrix42 Empirum environment and help drive our IT infrastructure to new heights. The ideal candidate will have several years of experience with Matrix42 Empirum, high communication skills, self-motivation, independence, customer orientation, and confidence.

Requirements

• Completed university studies in IT or a related field with relevant professional experience
• Several years of experience with Matrix42 Empirum
• High communication skills, self-motivated, independent, customer-oriented, and confident
• Cross-architecture knowledge in Windows environments
• Basic ITSM knowledge (ITIL Foundation certification is an advantage)
• Project management skills, either as a team member or project manager
• Proficiency in automating tasks using Microsoft PowerShell
• Knowledge in managing Apple devices
• Experience with trouble ticket systems (e.g., ServiceNow)
• Solid network knowledge (TCP/IP, Ethernet, DNS)
• German Proficiency: Knowledge of German at B2-C1 level is required

Responsibilities

• Setup, operation, and troubleshooting of Matrix42 Empirum environment
• Ensure all systems are up-to-date and secure through patch management & packaging
• Adjust and implement device policies for optimal performance
• Provide expert support for management solutions and assist service desk and desktop support teams as 2nd-Level Support
• Participate in and contribute to IT projects affecting workplace environments
• Implement and monitor device compliance profiles
• Engage in decision-making regarding workplace devices, processes, and policies as Workplace Decisions

Preferred Qualifications

• Knowledge of Microsoft Intune, Windows Autopilot, Mobile Device Management, Microsoft Defender
• Understanding of ITIL frameworks and certification
• Familiarity with project management methodologies

Benefits

Remote working possibility within Hungary due to European taxation regulation