Remote UX Researcher

Summary

Join our team as a UX Researcher and contribute to generating actionable insights that fuel ideation and evaluate product experiences. Conduct user research, collaborate with designers and product owners, and communicate findings effectively.

Requirements

• Minimum qualifications: Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience
• 2 years of experience in an applied research setting, or similar
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.)
• Experience with product research either in an end-to-end, usability, or generative setting
• Ability to work independently and autonomously

Responsibilities

• Generate actionable insights that both fuel ideation and evaluate product experiences
• Conduct user research to understand user needs, behaviours, and motivations and help elevate the quality of UX research within the organization
• Collaborate with designers, product owners, and our marketing team to inform product development, independently prioritizing, scoping, and planning research activities
• Communicate research findings effectively to stakeholders, including clear and concise presentations and reports tailored to different audience levels. Illustrate suggestions in compelling and creative ways
• Utilize a range of qualitative and quantitative research methods, extracting meaningful insights from data to inform product decisions
• Collect and analyze user behaviour through case studies, surveys, benchmark studies, server logs, and online experiments
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

Preferred Qualifications

• 3 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization
• Experience with research in an educational-type environment
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
• Proficiency in communicating user research findings with cross-functional partners to drive impact