Remote Vice President, Revenue Operations

Summary

Join a rapidly growing company as VP, Revenue Operations (RevOps) and lead the optimization and alignment of revenue-impacting processes. Develop and execute a comprehensive RevOps strategy, partner with Finance and executive leadership to ensure cross-functional alignment, and drive insights and operational efficiency across Sales, Marketing, Support, Customer Success, and Finance.

Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, or a related field, with at least 5 years in a leadership role
• Proven success in scaling revenue operations in a high-growth tech environment
• Expertise in optimizing CRM systems (Salesforce, HubSpot, etc.), marketing automation tools, and customer support and success platforms
• Experience in SaaS or recurring revenue business models: Deep understanding of the unique challenges and opportunities in driving revenue for subscription-based businesses
• Strong background in data analysis, forecasting, and strategic planning
• Exceptional leadership and team-building skills, with the ability to inspire and motivate cross-functional teams

Responsibilities

• Develop and execute a comprehensive Revenue Operations strategy focused on data integrity, transformation, and cross-departmental alignment
• Optimize and refine lead-to-cash processes and other revenue-critical operations, ensuring accuracy, efficiency, and clarity of data flow across the organization
• Evaluate, implement, and optimize revenue-related tools and technology (CRM, marketing automation, analytics platforms, etc.) to drive efficiency
• Lead the charge on data-driven decision-making by developing frameworks for tracking and reporting on revenue performance, pipeline health, forecasting, and other key metrics
• Collaborate with Finance and executive leaders to develop accurate, data-driven revenue forecasts and growth scenarios
• Build and mentor a data-focused Revenue Operations team, equipping them with the skills to drive data integrity, accurate reporting, and strategic analysis across functions
• Act as a central point of coordination for Sales, Marketing, Support, Customer Success, and Finance, establishing clear rules of engagement and operational protocols
• Define and implement key performance indicators (KPIs) across revenue-impacting functions, creating dashboards and performance monitoring systems
• Design and oversee a comprehensive customer journey mapping strategy, ensuring every stage of the customer lifecycle is clearly defined, measured, and optimized
• Develop and lead the AI and automation strategy for revenue operations, ensuring these technologies are embedded in workflows to drive scalability, accuracy, and efficiency
• Develop and lead a comprehensive training and enablement strategy for Sales, Marketing, Support, and Customer Success teams, ensuring pre and post sale teams are equipped with the tools, knowledge, and resources needed to excel
• Ensure that all operations adhere to compliance standards (e.g., GDPR, CAN-SPAM) and that data is managed securely

Benefits

• 100% work-from-home position
• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance - not just time in the chair
• Flexible Fridays
• Paid company-wide week off at the end of each year
• Flexible Vacation policy
• Awesome company swag
• Home office buildout allowance
• Full medical, dental, and vision benefits for US and Canada based employees
• Full short-term disability and life benefits; available long-term disability
• 401k with vested company matching for qualifying employees