Renewals Manager

Summary

Join Moveworks as a Renewal Manager and play a pivotal role in managing and driving the renewal process for our customers. You will collaborate with the accounts team to minimize customer attrition, enhance contracts, and strengthen relationships. This role requires strong negotiation skills and experience in SaaS contracting. You will be responsible for achieving revenue targets, engaging with key decision-makers, and collaborating with internal resources. The ideal candidate has 5+ years of experience in enterprise software sales, account management, or customer success, along with strong negotiation and process management skills. Remote work is possible for the right candidate.

Requirements

• 5+ years experience as part of an enterprise software sales, account management, or customer success team with experience working with mid-sized to large customers
• Strong negotiation skills with experience driving contracts to completion including navigating contracting and procurement cycles
• Experience in a quota carrying sales role with a consistent track record of achieving personal and team goals
• Strong process management, financial acumen, and contractual engineering skills
• An uncanny attention to detail and ability to multitask and prioritize
• Strong written, oral communication, and presentation skills
• History of thriving in a rapidly-changing environment with a willingness to learn and an openness to giving and receiving feedback
• An interest in and ability to grow business with a strategic mindset
• Bachelor’s degree

Responsibilities

• Achieve financial and strategic revenue, bookings, and billings targets by owning and executing win/win negotiation strategies for renewals that maximize contract value and ensure on-time commitments
• Actively engage with key decision makers in collaboration with the accounts team to demonstrate value realization
• Playing an active role on the accounts team to maximize growth and helping to identify opportunities upon contract renewal
• Collaborate with internal resources such as Account Executives, Customer Success, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals
• Identify risk and execute/iterate on churn mitigation strategies including leveraging internal resources and executive engagement
• Accurately maintain/update a rolling forecast and adhere to best practices for all internal processes including Opportunity Management, Data Quality & Accuracy, CRM Hygiene, Quoting and Forecasting

Benefits

• Market competitive salary
• Equity for all full time roles
• Exceptional benefits
• Commissions or bonus plans