Samsara is hiring a
Renewals Specialist
Samsara
π΅ ~$48k-$75k
πRemote - Germany
Please let Samsara know you found this job on JobsCollider. Thanks! π
Summary
Join Samsara's Customer Success team and help advise and guide customers to adopt Samsara products, ensuring a seamless experience throughout their lifecycle. As a Renewal Specialist, you will own the auto-renewal component of Samsara's customer journey, building out processes, A/B testing, de-escalating customers, and reporting progress to senior-level audiences.
Requirements
- Prior experience in sales, account management, sales operations, or other customer-facing positions
- Fluency in either German or French
- High level of interest in the IoT space
- Excitement around growing a sales career
- Motivated to be in a goal-oriented, quota-carrying role
- Comfortable in a dynamic, customer-facing environment
- Strong organizational skills and business judgment with the ability to handle projects end-to-end
Responsibilities
- Work cross-functionally to accommodate client needs for renewal
- Own the auto-renewal component of Samsaraβs customer journey
- Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
- Communicate patterns and guide process improvement projects with Renewals Leadership
- Champion, role model, and embed Samsaraβs cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more
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Please let Samsara know you found this job on JobsCollider. Thanks! π