Harbor.ai is hiring a
Resource Management Office Coordinator

Summary

Harbor seeks an experienced resource management and project coordination professional to join their Legal Technology & Operations team as a RMO Coordinator, Delivery Operations. The position requires at least 2 years' experience in this field, preferably with technology projects in the legal technology space. The role involves developing and maintaining delivery models, scheduling resources, managing workflow of partner data, and ensuring SOWs are in place for all partner work among other responsibilities.

Requirements

• At least 2 years' experience with resource management and project coordination
• Experience supporting technology projects and resources, preferably in the legal technology space
• Prior experience working in a corporate setting in a customer service role

Responsibilities

• Develop and maintain deep understanding of each Solutions Line’s delivery models, resource types and unique staffing needs
• Work with Solution Line Leads and Project Leads to schedule resources based on skill sets, availability and other constraints
• Maintain and monitor project plans, project schedules, work hours, budgets and expenditures
• Monitor Budget to Actuals and facilitate change orders, as needed
• Review and approve all time, materials and expenses utilized for the projects
• Close out project upon completion
• Understand client expectations and ability to communicate effectively to resources
• Communicate and escalate any issues with the project
• Coordinate projects both internally and externally
• Coordinate with partners and external resources
• Manage workflow of partner data in software management system
• Ensure SOWs in place for all partner work
• Provide support for project managers, when required
• Fulfil any RMO related activities to support the RMO Lead, when required
• Assist with creating ad-hoc reports for the field
• Develop a working knowledge of relevant internal and 3rd party company business systems and processes
• Upholding company policies and values while leading by example at all times