Revenue Operations Administrator

Summary

Join DoseSpot, a PE-backed start-up and leader in electronic prescribing software, as their Revenue Operations Administrator. You will play a key role in improving sales performance by streamlining processes, managing tools, and providing data-driven insights. This position requires a mix of technical, analytical, and operational skills and thrives in a fast-paced environment. Responsibilities include managing Salesforce, ensuring data integrity, and collaborating with sales leadership. You will develop reports, analyze data, and provide actionable recommendations. The ideal candidate possesses strong analytical and communication skills and experience with Salesforce and related sales systems. DoseSpot offers a remote work environment with flexible hours and a comprehensive benefits package.

Requirements

• 3+ years of professional work experience in Sales Operations, Sales Strategy, Sales Finance, or another related field
• Advanced knowledge of Salesforce, Salesforce Administrator certification required
• Ability to work with a high degree of autonomy in a fast-moving startup or a hyper growth environment
• Detail-oriented with a focus on ensuring data accuracy and process optimization
• Strong skills with Microsoft Excel
• Demonstrated ability to meet deadlines and manage simultaneous requests
• Exceptional written and verbal communication skills, with the ability to clearly explain complex data and insights to non-technical stakeholders

Responsibilities

• Manage and administer Salesforce (CRM), ensuring data integrity, system maintenance, and the development of reports and dashboards that provide insights into sales performance
• Maintain seamless and accurate data flow between sales, marketing, and account management teams to support operational efficiency
• Provide day-to-day support for all revenue operations systems (e.g., Salesforce, Salesloft, HubSpot, Ironclad) by managing user access, troubleshooting issues, and identifying inefficiencies. Document and recommend improvements to enhance system workflows and overall efficiency
• Collaborate closely with sales leadership to support strategic planning, sales forecasting, and process optimization, ensuring smooth and efficient sales operations
• Develop and maintain monthly and quarterly sales and operational reports while conducting ad hoc analyses to identify trends, opportunities, and problem areas within the business
• Prepare accurate and timely revenue data and analysis for the CRO’s monthly and quarterly presentations, ensuring leadership has the necessary insights for decision-making
• Analyze and frame business challenges, translating data insights into actionable recommendations to drive operational improvements
• Partner cross-functionally on key components of our annual planning process including modeling and target setting
• Coordinate with revenue operations teammates to improve sales systems and processes ensuring improvements for the sales organization
• Proactively monitor Salesforce for upcoming feature changes and system compliance, preparing for updates and ensuring system integrity

Preferred Qualifications

• Bachelor’s degree in Business, Operations, or a related field
• HubSpot certification
• Familiarity with related Sales systems (Salesloft, Outreach, Gong, etc.)
• Familiarity with BI Tools (Tableau, Power BI)

Benefits

• Remote work environment with a flexible work schedule to encourage work-life balance
• Annual company offsite
• Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave
• Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose)
• 401(k) company match
• One-time workspace reimbursement to help you optimize your remote workspace