Revenue Operations Analyst

Summary

Join WellSaid, a leading AI voice company, as a Revenue Operations Analyst and contribute to the growth of their GTM strategy. You will manage deal execution, improve CRM technology and processes, and help the sales team scale the organization. This role involves assisting with deal desk management, collaborating with cross-functional teams on GTM planning and forecasting, providing feedback on GTM tech stack improvements, and contributing to business KPI reporting. You will also participate in ad hoc projects as needed.

Requirements

• 2+ years of experience with a CRM, at least 1 year with Hubspot
• Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience)
• Must be located in the Mountain or Pacific Time Zone
• Must be a U.S. Citizen or Permanent Resident
• Must pass a pre-employment background check

Responsibilities

• Assist in managing the deal desk alias, coordinating between sales, product, and finance on custom deals
• Work collaboratively with cross-functional teams to drive alignment on GTM planning, forecasting, and operational processes
• Provide feedback on improvement of our GTM tech stack, especially CRM and contract/price/quote processes
• Assist with business KPI reporting for the leadership team and collaborate cross-functionally with finance and analytics teams to ensure the accuracy of revenue data
• Contribute to and/or lead ad hoc projects as business needs arise

Preferred Qualifications

• Experience in SaaS, enterprise software, or subscription-based business models is a plus
• Experience with ERP and procurement systems (Coupa, Ariba, etc.)
• Experience working in fast-paced or startup environments, with a strong attention to detail
• Customer Onboarding Experience: Ability to effectively communicate with customers to ensure a smooth onboarding experience/ familiarity with creating and managing onboarding documentation and training materials
• Transaction Processing and Order Management: Experience handling purchase orders and sales orders, ensuring accurate documentation and timely processing

Benefits

• Competitive salary
• Competitive equity package
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous paid time off policy
• Parental leave
• Learning & development stipend
• Home office stipend