Revenue Operations Analyst

Summary

Join Nivoda as a Revenue Operations Analyst and contribute to the company's rapid growth by providing data-driven insights and optimizing revenue processes. You will collaborate with various teams, analyze key performance indicators, and develop strategies to improve sales performance. This role requires strong analytical skills, proficiency in various tools, and experience in data analysis within a commercial setting. The position offers a remote work arrangement within South Africa, aligning with US and European hours, and includes a competitive salary and benefits package. You will play a vital role in shaping the direction of the business and enabling revenue team growth. Nivoda offers a fast-paced, multinational environment with opportunities for professional development and collaboration with global teams.

Requirements

• Strong analytical and problem-solving skills, with expertise in Excel, SQL, Python and/or BI tools (e.g., Tableau, Looker, Power BI)
• Proficiency in CRM platforms like HubSpot, Salesforce
• Excellent communication and interpersonal skills for cross-functional collaboration
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment
• Detail-oriented with a focus on accuracy and quality of work
• 2+ years of experience as a data analyst in a commercial role

Responsibilities

• Analyze revenue performance metrics across sales, marketing, and customer success
• Develop and maintain dashboards, reports, and KPIs to track progress toward revenue goals using Tableau, ThoughtSpot, HubSpot
• Provide actionable insights based on data to improve processes and revenue outcomes
• Proactively identify opportunities through data analysis
• Support the sales team with ad-hoc queries against their targets
• Identify inefficiencies in current workflows and recommend improvements
• Assist in the design and implementation of scalable processes or projects to support revenue growth
• Document processes and ensure compliance with best practices
• Manage and optimize CRM tools: HubSpot, Tofu, Clay
• Ensure accurate and consistent data across internal and 3rd party platforms
• Train team members on tools and systems to help the team to self serve
• Act as a bridge between sales and other departments - be the sales data ambassador
• Collaborate with stakeholders to identify challenges and develop strategies to address them
• Support revenue forecasting and pipeline management by analyzing historical trends and current data
• Assist in creating budgets and setting performance targets for revenue teams
• Support sales lead allocation
• Support sales commission structures and incentive plans

Benefits

• Fast-paced and multinational working environment
• Collaboration with global teams offering diverse experiences and perspectives
• The opportunity to be part of a hyper-growth scale-up
• Flexibility with remote working
• Generous holiday allowance
• Medical aid through Discovery