Revenue Operations Analyst

Summary

Join Crunchbase as a Revenue Operations Analyst and independently lead high-impact projects, owning key revenue operations processes to drive GTM efficiency and effectiveness. You will exercise sound judgment, work cross-functionally to solve operational challenges, and implement scalable solutions aligned with the broader strategic direction. Your problem-solving skills, cross-functional collaboration, and contribution to long-term strategy will be highly impactful. This role involves improving GTM workflows, leading projects, acting as a subject-matter expert, developing dashboards and reporting, identifying process inefficiencies, supporting forecasting efforts, and managing core RevOps tools. The position requires 3+ years of experience in a related field within a SaaS or high-growth environment and proficiency in Salesforce and GTM tools. Crunchbase offers a remote-first policy, competitive salary and equity, generous PTO, and various other benefits.

Requirements

• 3+ years in Revenue Operations, Sales Operations, or a related field within a SaaS or high-growth environment
• Demonstrated success owning complex processes and leading operational projects
• Proficiency in Salesforce and GTM tools, with Salesforce Administrator certification preferred; additional certifications such as Advanced Administrator, Platform App Builder, or Business Analyst are a strong plus
• Strong ownership mindset and ability to drive projects from concept to execution with minimal oversight
• Excellent judgment and prioritization skills, with the ability to connect day-to-day execution to high-level business goals
• Experience in creating and standardizing pricing workflows, approval chains, and contract processes using tools such as Conga, DocuSign CLM, PandaDoc, or CPQ (Salesforce or equivalent)
• Strong analytical and problem-solving skills; able to translate data into insights and insights into action
• Collaborative communicator who can influence across functions and levels
• Physical Requirements: Prolonged periods of sitting at a desk and working on a computer

Responsibilities

• Continuously improve core GTM workflows such as lead routing, opportunity management, or sales process design, ensuring alignment with strategic priorities
• Independently lead projects that drive efficiency, accuracy, and scale across the revenue funnel
• Act as a subject-matter expert for operational areas and contribute to the documentation and standardization of key processes
• Develop and maintain dashboards and recurring reporting that surface performance trends and support decision-making
• Use data to proactively identify process inefficiencies or growth opportunities, and implement solutions with minimal oversight
• Support forecasting efforts in collaboration with Sales, Customer Success, Finance, and Marketing, ensuring clean and consistent inputs
• Own administration and optimization of core RevOps tools (e.g., Salesforce, Gong, Scratchpad, Marketo), ensuring usability and data integrity
• Partner with technical teams or vendors to implement tool enhancements and new solutions in line with Revenue Operations' strategy
• Drive automation and workflow improvements that enhance GTM productivity in coordination and alignment with cross-functional partners
• Performs other related duties as assigned

Preferred Qualifications

Bachelor’s degree in Business, Marketing, Analytics, or related field preferred

Benefits

• Competitive salary and equity in the form of stock options
• Remote first policy
• Generous Reimbursement policy for learning and development activities
• Monthly Wellness stipend
• 14 weeks of fully-paid time off for various life situations (like welcoming a new born or caring for family)
• Flexible Paid Time Off (PTO)
• 22 Holidays in 2025
• Volunteering Paid Time Off
• Incredible medical, vision and dental benefits for employees and their families (including PPO, HDHP, and INO plans)
• 401(k) and Roth plans, and free annual financial adviser check-in
• Monthly internet stipend
• Work from home allowance to purchase furniture for your work from home space
• Matching charity contributions for our Townhall awards