Revenue Operations Associate

Summary

Join Kard, a rapidly growing fintech company, as a Revenue Operations Associate and contribute to optimizing sales processes and enhancing sales performance. This remote role supports the Sr. Revenue Operations Manager in improving data accuracy and streamlining operations across the sales organization. You will play a key role in managing CRM systems, generating sales reports, collaborating with cross-functional teams, and ensuring efficient use of sales tools. The ideal candidate possesses 1-3 years of experience in sales operations, strong analytical skills, and proficiency in Google Sheets. Kard offers a competitive compensation package and benefits, including flexible PTO, health insurance, 401k matching, and remote work flexibility. This position is open only to candidates authorized to work in Poland or Romania.

Requirements

• 1-3 years of experience in sales operations, sales support, or a related field, preferably in the fintech or adtech space
• A bachelor’s degree or similar work experience
• Strong analytical and problem-solving abilities
• Proficiency in Google Sheets
• Excellent written and verbal communication skills
• Ability to work effectively in a cross-functional team
• Detail-oriented and highly organized with the ability to manage multiple priorities
• Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs
• Familiarity with sales enablement tools, CRM platforms, and sales analytics tools
• Proficiency in English (written and spoken)
• Must have work authorization in Poland or Romania

Responsibilities

• Assist in the development, implementation, and maintenance of efficient sales processes, ensuring alignment with overall business goals and KPIs
• Maintain and update CRM systems (e.g., Salesforce, HubSpot) to ensure accurate and up-to-date sales data. Troubleshoot issues and provide support to the sales team
• Generate regular reports on sales performance, pipeline health, and other relevant metrics. Analyze trends and provide actionable insights to drive improvements
• Collaborate with the sales team to provide operational support and address any process-related challenges. Assist with deal tracking, forecasting, and quota setting
• Manage the implementation and ongoing support & enablement of sales tools and technologies that improve the efficiency and effectiveness of the sales team
• Work closely with marketing, finance, and data to ensure smooth coordination of sales operations, including lead generation, revenue reporting, and customer retention efforts
• Support the sales team in the adoption of new tools, technologies, and processes. Help onboard new team members and provide ongoing training and support
• Ensure all sales processes are well-documented and in compliance with company policies, industry regulations, and best practices

Preferred Qualifications

• Experience with CRM systems (e.g., Salesforce, HubSpot, or similar)
• Experience with data visualization tools (e.g., Tableau, Power BI, Mode)

Benefits

• Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being
• Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve
• Health, Dental and Vision Insurance
• 401k with employer match
• Coworking space and WFH setup reimbursement
• Company Offsites two times per year for planning, team-building, and networking
• Completely remote work