Gtm Operations Manager

Summary

Join Gretel, a remote-first company building a platform for safe, AI-ready data, as their data-driven, technical GTM Operations Manager. You will play a critical role in shaping Gretel's future growth by owning and optimizing the GTM tech stack, analyzing customer usage data, and partnering with cross-functional teams. This role requires strong analytical skills, experience with GTM tools (Salesforce, Hubspot, etc.), and a proven track record of deriving actionable insights from customer data. The ideal candidate will have 5+ years of B2B SaaS experience and strong SQL skills. Remote work from the NYC area is strongly preferred. Compensation includes a base salary between $135,000-$185,000 USD, bonus (for applicable roles), benefits, and stock options.

Requirements

• 5+ years of GTM-related operations experience in B2B SaaS
• Experience working closely with growth and product marketing teams
• Proficiency and administration experience with common GTM tools, such as Salesforce, Hubspot, MixMax, Clearbit, and ZoomInfo
• Proven track record analyzing customer data and deriving actionable insights
• Strong SQL skills, experience with BI tools, and familiarity with ETL and data warehousing concepts
• Ability to balance strategic thinking with tactical execution and administration

Responsibilities

• Serve as a thought partner for leadership, with a focus on analytics and process infrastructure to support the growth and scale of the organization
• Own and optimize the data architecture between product usage, CRM, and marketing automation platforms to surface and analyze customer usage patterns
• Partner with marketing to operationalize positioning, messaging, and product launches, as well as ensuring seamless data flow and campaign attribution
• Support Sales and CX teams with deal desk operations and customer insights, including GTM systems administration
• Partner with the VP of Revenue & GTM to define and measure KPIs, as well as manage revenue forecasting and pipeline analytics

Preferred Qualifications

• Direct experience as part of a high growth startup or Series A/B GTM team
• Advanced CRM administration (Salesforce preferred)

Benefits

• Base salary between $135,000-$185,000 USD
• Bonus (for applicable roles)
• Benefits
• Stock options