Revenue Operations Manager

Summary

Join Owner.com, a rapidly growing, remote-first company, as a key member of the Revenue Operations team. This role bridges the gap between Revenue Operations and Customer Success/Support, focusing on process improvement and strategic change. You will document processes, identify areas for improvement, and advocate for changes that impact company objectives. This position offers a unique opportunity to gain deep business knowledge and drive strategic growth. The role is 100% remote and based in the US or Canada. Competitive salary and benefits are offered, including comprehensive health coverage, unlimited PTO, and equity.

Requirements

• Salesforce Administration Proficiency (for process design and testing purposes)
• Agile Methodology Experience or Certifications
• 5+ Years of GTM Strategy Roles

Responsibilities

• Serve as the conduit between Revenue Operations and Customer Success and Support
• Document processes within the supported function
• Identify areas for improvement within processes
• Advocate for process improvements to the RevOps leader, highlighting their impact on company objectives
• Provide context and expert advice in strategic decision-making
• Operate as a member of the Customer Success Leadership team to affect change within GTM technology processes
• Collaborate with Data Analytics and Enablement teams to design and propose process changes
• Work with the RevOps Agile Development Team to monitor progress, test, and deploy process improvements
• Work with the Enablement Team to roll out process improvements, test, and deploy process improvements to the team

Preferred Qualifications

Some tenure as a customer-facing rep or front-line leader

Benefits

• USA: $130,000k - $160,000 USD salary range
• Canada: $120,000 - $140,000 CAD salary range
• Generous equity pre-IPO equity package
• Comprehensive health coverage
• Work from anywhere (100% remote workplace)
• Unlimited PTO
• Extra fun perks