Revenue Operations Specialist

Summary

Join Jobber, one of Canada's fastest-growing startups, as a Revenue Operations Specialist. You will maximize the effectiveness of frontline sales managers by handling critical administrative and operational tasks, ensuring clean systems, compliant data, and optimized processes. This high-impact role contributes to team efficiency, data accuracy, compliance, and revenue performance. Responsibilities include managing sales operations support, data quality and compliance, process automation and optimization, staffing and scheduling support, and enablement and reporting. The ideal candidate possesses experience in Sales Operations or a similar GTM support function in a B2B SaaS environment, along with Salesforce expertise and a process-oriented mindset. Jobber offers a competitive salary, equity rewards, annual health and wellness stipends, retirement savings matching, an extended health package, and a dedicated talent development program.

Requirements

• Experience in Sales Operations, Revenue Operations, or a similar GTM support function in a B2B SaaS environment
• Experience with Salesforce and familiarity with CRM hygiene best practices
• A process-oriented mindset with attention to detail and a passion for continuous improvement
• Ability to work cross-functionally with stakeholders in Sales, RevOps, and Enablement
• Excellent written and verbal communication skills — you can simplify complex workflows and make documentation digestible
• Comfort working in a fast-paced, ambiguous environment where priorities evolve rapidly

Responsibilities

• Monitor and manage inbound support requests from the sales team via the #sales channel, ensuring timely triage and resolution
• Serve as a central point of coordination for sales admin needs, escalating where necessary
• Maintain Salesforce data integrity through consistent hygiene practices and audits
• Own internal documentation updates related to sales processes, rules of engagement, and system workflows
• Build and maintain audit processes to ensure high compliance across sales workflows
• Identify recurring manual tasks and recommend automation opportunities
• Support implementation and maintenance of AI tools and process automations that streamline rep and manager workflows
• Assist in the planning and operational updates of staffing schedules, headcount planning, and capacity adjustments
• Enable team enablement by ensuring process documentation is up-to-date and easily accessible
• Partner with RevOps analysts to surface trends from compliance, channel activity, or staffing data to identify friction and optimization opportunities

Preferred Qualifications

Experience using automation tools (e.g., Zapier, HubSpot workflows, or similar platforms)

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family