Ethos is hiring a
Risk Operations Associate in India

Summary

The job is for a Fraud Investigator position at Ethos, a fast-growing life insurance tech company. The role involves conducting account investigations, assessing risk factors, and participating in business reviews. The ideal candidate has some experience in fraud analysis or operations, knowledge of ecommerce or payment or insurance fraud schemes, and prior fraud experience across multiple industries.

Requirements

• Some experience in fraud analysis, fraud investigations, or fraud operations
• Experience using data to make assessments/judgements

Responsibilities

• Investigate accounts to identify fraudulent insurance agents, customer accounts, payment risk, and other fraud vectors
• Conduct investigations on customer accounts to support insurance partner requirements
• Assess risk factors and trends of potential fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in bi-weekly, monthly and quarterly business reviews for the broader risk management team

Preferred Qualifications

• Growth mindset, curiosity to learn and a team-focused mentality with effective problem solving skills
• The ability to approach challenges from a user perspective while being pragmatic & solutions oriented
• Fraud experience in payments, e-commerce, fintech or insurtech mitigating financial or insurance risk and/or fraud
• Knowledge of ecommerce or payment or insurance fraud schemes, fraud prevention methods, and fraud detection tools
• Prior fraud experience across multiple industries/verticals
• Experience in a high growth technology company
• Experience working from a queue