Sales And CRM Strategist

Summary

Join SmartBug Media as a Sales and CRM Strategist and build high-performance sales strategies for clients, driving revenue growth and exceeding targets. You will develop and execute strategies, leveraging your expertise in HubSpot and other CRMs, to improve sales operations and client success. Collaborate with cross-functional teams, including marketing and technology, to ensure alignment with business objectives. Success in this role requires strong client communication, impactful results, and a commitment to delivering a 5-star customer experience. Currently, SmartBug Media is only reviewing resumes and screening applicants, and this role is not actively being filled. However, they encourage applications to be considered for future hiring needs.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
• Minimum of 5 years of experience in sales strategy and sales operations
• Proven experience with HubSpot Sales Hub and a deep understanding of the HubSpot ecosystem
• Experience in setting and achieving annual and quarterly goals for clients
• Demonstrated ability to build and maintain a positive and productive team spirit without sacrificing client goals and adhering to SmartBug values
• Strong interpersonal skills

Responsibilities

• Develop and execute sales and sales ops strategies for clients that meets their stated business goals—demonstrating ROI for your clients should be your North Star
• Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference
• Deliver consistent, world-class quality across all sales enablement strategies and implementations
• Have a strong understanding of strategic opportunities to expand retainer scope and present ideas to the account strategist
• Assist the Director of Specialty Strategy and the Director of Service Strategy to ensure new services represent the voice of the customer
• Stay informed about the latest industry trends, market developments, competitive landscape, and HubSpot’s competitive position to ensure the clients’ sales and CRM strategies remain cutting-edge and effective
• Work with the account strategist team to develop value-based goals for our clients, with a heavy emphasis on how sales strategy and ops can drive pipeline and revenue for our clients’ business
• Develop and execute sales enablement and CRM strategy for clients that meets and exceeds their stated business goals—demonstrating ROI for your clients should be your North Star
• Create and maintain a comprehensive, client-facing playbook that provides guidance on the overarching sales and CRM strategy
• Understanding of third-party sales operations tools and how they integrate with HubSpot for the purposes of recommending strategies
• Work with SmartBug technologists to optimize clients’ Sales Hub instances as well as execute the strategy in HubSpot
• Work with creatives to create and curate sales collateral, presentations, and other content pieces to support your clients’ sales processes
• Regularly assess and report on the impact of sales enablement and operations efforts—remember, ROI is the North Star
• Provide monthly reports, quarterly business reviews (QBRs), and additional strategic recommendations based on a strong understanding of performance data
• Work with the internal SmartBug team to ensure quality work is delivered to clients
• Ensure you create and follow processes that result in differentiated client results and quality
• Collaborate with the SmartBug sales team to develop tailored strategies to prospects
• Assist SmartBug sales reps in delivering recommendations during sales calls
• Participate in the company's content, thought leadership, and organic social programs

Preferred Qualifications

Experience with additional CRMs (Salesforce)

Benefits

• Annual Salary between $70,000 - $90,000 DOE
• Health insurance with company contribution
• Paid maternity and paternity leave
• Paid vacation
• Paid time off
• 4-week paid sabbatical every 5 years of employment
• Monthly remote work allowance
• 401(k) with employer matching
• Flexible spending plan
• Company-funded short-term disability and life insurance
• Long-term disability
• Annual leadership conference, SmartBug Palooza
• Training budget
• The flexibility of working remotely
• MacBook Air issued to you at time of hire