Sales Associate

Summary

Join H&M as a Retail Sales Associate and deliver the Best Customer Experience by advising customers, keeping them in style, and creating an environment that is easy for our customers to shop through Store Operations and Great Garment Care.

Requirements

• Passionate for customer service and helping people find their style
• A multi-tasker who enjoys working in a fast-paced environment
• Inclusive, positive, creative, and willing to learn on the job!
• A team player with a flexible approach
• You have the ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a step stool

Responsibilities

• Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
• Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
• Actively process, stock, and replenish garments on sales floor and stock room
• Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
• Eager to educate and promote our H&M Loyalty program to our customers
• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
• Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times

Benefits

• Staff discount card, usable on all our H&M Group brands in stores and online
• H&M Incentive Program – HIP