Reformation is hiring a
Sales Associate in United States

Summary

The Seasonal Sales Associate at Reformation is a passionate team member who contributes to achieving individual sales goals, delivers excellent customer service, and embodies brand values while educating customers on sustainability. The position requires experience in sales or retail, strong interpersonal skills, and the ability to work in a fast-paced setting. The Associate works part-time, with a minimum of 20 hours per week and is available to work on weekends.

Requirements

• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced setting
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Responsibilities

• Consistently meet and exceed sales goals
• Assist in clientele generation through customer engagement
• Contribute to an in-store experience for customers that both surprises and delights them
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
• Understand the need for consistent inventory accuracy and controls in store
• Contribute to Loss Prevention in all areas of the business
• Uphold time and attendance policy
• Ensure the selling floor reflects the brand and concept standards at all times
• Share your deep knowledge about our product with genuine enthusiasm
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
• Help ensure that the store environment is inspiring and our product is easily accessible