Warby Parker is hiring a
Sales Associate, United States

Summary

Warby Parker is seeking a Sales Advisor to deliver excellent customer service in their retail locations across the country and Canada. The role involves communicating Warby Parker's values, delighting customers, demonstrating product knowledge, reinventing retail, anticipating needs, fostering an inclusive culture, and being a proactive problem-solver. Benefits for full-time employees include health, vision, and dental insurance, life and AD&D Insurance, paid time off, paid holidays, retirement savings plan with a company match, parental leave, short-term disability, Employee Assistance Program (EAP), bereavement leave, optical education reimbursement, and snack pantry.

Requirements

• Excited to work and learn at a fast-paced, high-growth company
• Backed by customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Benefits

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid time off
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Leave
• Optical Education Reimbursement
• Snack Pantry