Remote Sales Caller

Summary

Join Wing's exciting mission of redefining the future of work for companies worldwide as a Sales Caller! We're looking for someone to start immediately. Duties include reaching out to customers, qualifying leads, and resolving customer concerns.

Requirements

• High school graduate or of any certificate course
• Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills, both written and verbal (at least C1 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
• Able to work on a graveyard shift

Responsibilities

• Reach out to customers to provide information about products or services, sell offerings, or solicit donations
• Qualify leads over the phone and insert the respective information into a CRM system
• Coordinate and follow up on customer appointments and rescheduling
• Make collection calls, resolve debts, and update customer payment information following detailed phone scripts
• Execute and monitor customer surveys, compiling the results in a datasheet report
• Address support tickets, troubleshoot issues, and resolve customer concerns
• Collaborate with internal teams to align lead generation efforts with overall sales strategy
• Ad hoc tasks

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay