Wing Assistant is hiring a
Sales Caller

Summary

The job is for a Sales Caller position at Wing, a company aiming to redefine the future of work. The role involves customer interaction, lead qualification, appointment coordination, collection calls, customer support, internal collaboration, and ad hoc tasks. The candidate should have sales experience, excellent English communication skills, organizational abilities, tech savvy, and the ability to work on a graveyard shift. Benefits include health insurance, performance incentives, job security, paid training, an inclusive culture, upskilling opportunities, remote work, a supportive team, career growth opportunities, a fun work environment, holiday & overtime pay, and referral bonuses.

Requirements

• High school graduate or of any certificate course
• Minimum 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills, both written and verbal (at least C1 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
• Able to work on a graveyard shift

Responsibilities

• Reach out to customers to provide information about products or services, sell offerings, or solicit donations
• Qualify leads over the phone and insert the respective information into a CRM system
• Coordinate and follow up on customer appointments and rescheduling
• Make collection calls, resolve debts, and update customer payment information following detailed phone scripts
• Execute and monitor customer surveys, compiling the results in a datasheet report
• Address support tickets, troubleshoot issues, and resolve customer concerns
• Collaborate with internal teams to align lead generation efforts with overall sales strategy
• Perform ad hoc tasks

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay