Sales Compensation Reporting & Analytics Manager

Summary

Join Twilio's Sales Compensation team as the next Sales Compensation Reporting & Analytics Manager! This role involves reporting, tracking, and trend analysis using various tools like Tableau, Salesforce, and Xactly Analytics. You will be a co-owner of these platforms, contributing to monthly, quarterly, and ad-hoc reporting on commissions and credits. This high-visibility position provides critical performance information to internal sales teams and senior leadership. The ideal candidate will translate complex data into actionable insights, utilize advanced SQL and ETL skills, and possess strong proficiency in MS Excel and Salesforce reporting. This remote position requires 3+ years of experience in Sales Compensation within the software/technology industry and 5+ years of Tableau dashboard development experience. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• 3+ years of experience in Sales Compensation in Software / Technology industry
• 5+ years of professional experience in a Tableau dashboard development (Tableau Desktop and Online)
• Process oriented: capable of developing high level analysis of data integrity issues
• Intimate understanding of sales incentive programs
• Excellence in structuring complex problems, developing solutions, and crafting recommendations concisely and effectively

Responsibilities

• Translate complex data into actionable insights through the development of intuitive dashboards, reports, and visual storytelling that supports strategic business decisions
• Retrieve, manipulate, analyze, and present data using effective data visualization techniques
• Apply advanced SQL and ETL skills, leveraging Salesforce and Presto, Heroku or other data warehousing tools to support data mining and reporting
• Use your proficiency in MS Excel, including Pivot Tables, VLookup, and other advanced functions, to support analysis and reporting needs
• Utilize your expertise in Salesforce and its reporting capabilities to design custom reports, build dashboards, and optimize data flows for accurate business insights
• Execute technical tasks such as rule writing, development, troubleshooting, results analysis, process improvement, and validation
• Maintain a strong customer focus and apply sound business acumen to effectively balance technical and business priorities

Preferred Qualifications

• Experience in Xactly or other Sales Incentive management programs
• Excellent project and program management skills
• Detail oriented with strong interpersonal and communication (written and verbal) skills
• Ability to quickly learn and navigate complex data models
• Ability to influence and build effective working relationships with all levels of the organization

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program