Sales Development Representative

Summary

Join Ergeon, a tech-powered outdoor living and construction company, as a Sales Development Representative (SDR)! In this pivotal role, you will generate business opportunities, support customer acquisition, and contribute to Ergeon's growth. You will connect with potential clients, schedule appointments, and support Key Account Managers and Field Account Managers. The position requires 1+ year of experience in pipeline management, cold outreach, and appointment setting, along with strong communication and negotiation skills. Ergeon offers a competitive hourly rate, a fully-paid bootcamp, and various benefits including a tech fund, stock options, flexible PTO, and subsidized health insurance.

Requirements

• 1+ year experience in pipeline management, cold outreach, and setting appointments
• Strong prospecting, research, and negotiation skills
• Excellent written and verbal English communication
• Ability to manage priorities in a fast-paced, collaborative environment
• Flexible schedule availability, working 40–50 hours per week, Monday–Friday (8 AM–8 PM CST)
• Location : Central America, including Mexico, Colombia, Ecuador, and Peru
• Laptop with at least 16GB RAM, Core i5 (8th Gen or higher) or AMD Ryzen 5 (4th Gen or higher)
• Stable high-speed internet (10mbps upload, 20mbps download)
• Noise-canceling headset with a microphone
• Power backup (250–300W UPS)

Responsibilities

• Identify and generate leads for commercial clients and field accounts
• Proactively cold call, email, and text potential customers to pitch Ergeon’s value
• Schedule appointments between potential clients and Key Account Managers
• Review bid documents for large commercial opportunities
• Create and maintain follow-up structures and communications for client accounts
• Monitor and report on recruitment and deal closures to FAMs
• Support KAMs by managing lead assignments and coordinating on-site visits
• Collaborate with FAMs and other departments to ensure seamless customer experiences

Preferred Qualifications

• Experience as a Sales Development Representative and/or telemarketing
• Advanced spreadsheet skills (data extraction and transformation)
• Skilled in handling objections and adapting sales strategies

Benefits

• $6/hour, with potential yearly earnings of up to $15,600. Paid weekly via Upwork
• Fully-paid, 2-week training program featuring 1-on-1 mentoring, practical exercises, and teamwork to set you up for success
• Birthday paid day off and free noise-canceling headset
• $400/year Tech, Wellness, & Learning fund, quarterly co-working budget
• Stock options, flexible PTO, and subsidized health insurance
• Laptop replacement fund
• Access to language classes and a supportive global community