Instacart is hiring a
Sales Development Representative

Summary

Join our team and transform the grocery industry with Instacart! We're a Flex First company that offers flexible work arrangements. As a Sales Development Representative, you'll play a vital role in managing and growing Emerging advertisers at Instacart. You'll develop strong relationships with advertisers, conduct daily activities, create sales collateral, and meet key performance indicators.

Requirements

• Previous experience in a sales or business development role, preferably in the advertising industry
• Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships
• Proven track record of meeting or exceeding sales targets and KPIs
• Excellent organizational and project management skills
• Detail-oriented with a focus on accuracy and quality
• Ability to adapt to a fast-paced and dynamic environment

Responsibilities

• Developing and maintaining strong relationships with advertisers, managing all aspects of the sales cycle
• Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment
• Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers
• Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage
• Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing
• Ensuring accurate contact mapping within the book of business and tracking contact movement updates
• Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses
• Identifying opportunities to standardize materials and processes to provide high-quality support at scale
• Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution
• Collaborating with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses

Preferred Qualifications

• Strong advertising industry knowledge and understanding of CPG advertising is a plus
• Familiarity with CRM software (e.g., Salesforce) and sales engagement tools

Benefits

• Market-competitive compensation
• Flexible work arrangements
• New hire equity grant
• Annual refresh grants