Sales Development Representative

Summary

Join Kiavi, a leading private lender to real estate investors, as a Sales Development Representative! This high-energy role focuses on providing pre-sales support, managing inbound leads, and qualifying prospective customers. You'll be a key first point of contact, shaping the sales cycle and receiving mentorship from experienced professionals. The position offers a competitive salary and benefits package, including remote work flexibility. A Bachelor's degree or equivalent and one year of sales or customer service experience are preferred. Kiavi offers a comprehensive benefits package, including health insurance, paid time off, and a 401k match.

Requirements

• Bachelor degree in finance, business administration, or equivalent preferred
• 1 year of experience in customer service or sales
• Intellectually curious and with a keen interest in real estate or mortgage
• Excellent verbal and communication skills

Responsibilities

• Manage inbound leads for bridge and rental clients
• Educate and develop leads for inbound through inbound prospecting via phone, email, events, follow up on webinars, and assorted campaigns
• Make 80 to 100 dials a day
• Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points and the hand-off to the Account Executive
• Separate Market Qualified Leads from Qualified Leads

Preferred Qualifications

Salesforce (or equivalent CRM experience)

Benefits

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $500 for individual coverage and $1,000 for dependents
• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary
• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, trainings, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager
• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $6,000 (whichever is less). All employer contributions are immediately vested