Sales Development Representative

Summary

Join KnowBe4 as a Sales Development Representative (SDR) and kickstart your sales career in cybersecurity. As an SDR, you will generate sales opportunities and build the revenue pipeline through inbound lead conversion and outbound prospecting. You will research potential clients, craft compelling messages, and schedule meetings for Territory and Account Executives. This role offers comprehensive training, mentorship, and clear career progression opportunities. KnowBe4 provides a supportive and fun work environment with various benefits. The ideal candidate is curious, a team player, coachable, passionate, and fun-loving, possessing strong communication and organizational skills.

Requirements

• Strong verbal and written communication skills
• A friendly and engaging phone presence
• A “pleasantly persistent” attitude
• Resilience and the ability to thrive despite rejection
• Organizational skills with a focus on results

Responsibilities

• Identify and research organizations that fit KnowBe4’s ideal customer profile
• Reach out to key stakeholders via phone, email, and LinkedIn with personalized, impactful messaging
• Address objections and create excitement about meeting with our team
• Collaborate with Territory/Account Executives to generate opportunities and drive revenue growth
• Keep detailed records of activities in our CRM
• Share your results and insights with leadership during monthly business reviews

Preferred Qualifications

• Experience with MS Office, Gmail, Google Docs, and CRM systems
• Familiarity with sales tools or IT security concepts

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• A relaxed dress code