Sales Development Representative

Summary

Join Kustomer as a Sales Development Representative (SDR) and contribute to the sales team's success. You will prospect and source potential decision-makers, generate outbound leads, and conduct qualification meetings. Responsibilities include engaging prospects via email and phone, identifying target customers, maintaining lead engagement, researching accounts, collaborating with account executives, partnering with marketing, and achieving quarterly quotas. The ideal candidate possesses 6 months to 1 year of inbound/outbound sales experience, strong communication skills, a quick learning aptitude, grit, and time management abilities. The role is based in Salt Lake City, UT or New York, NY, with occasional in-person training sessions. Kustomer offers competitive salaries, stock options, and comprehensive benefits.

Requirements

• 6 months to 1 year of inbound/outbound sales experience (may include internships), previous work with sales/startups preferred
• You are able to quickly engage potential customers over email, phone, and in person
• You’re clear, concise, and accurate in your communications, both written and verbally
• You learn quickly and you’re excited by new technologies, quickly mapping them to Sales processes
• You possess grit and don’t shy away from rejection
• You’re hungry to progress your career
• You know how to effectively manage your time to complete objectives
• You have experience being accountable to metrics, often exceeding them
• You thrive in a high-energy team environment

Responsibilities

• Engaging with potential prospects over email and phone to qualify and set appointments for the account executives
• Identifying target customers for Kustomer through email, phone, and social channels
• Maintaining active engagement with leads through informed, creative follow-ups
• Researching and developing prospective accounts
• Working closely with account executives to identify qualified accounts and define strategies for outreach
• Partnering with marketing to deliver proper messaging and identify the best target market segments
• Achieving quarterly quotas for developed leads and closed Sales
• May involve handling sensitive personal data

Benefits

• 100% healthcare coverage
• 401K
• WiFi and Mobile reimbursement
• Generous vacation policy
• Pension
• Supplemental health insurance
• Other perks
• Competitive salaries and stock options