Sales Development Representative

Summary

Join OpenTable, a leading hospitality technology company, as a Sales Development Representative! This full-time, remote role (PST hours) offers the chance to contribute directly to our sales team's success. You will prospect for new restaurant clients, educate them on OpenTable's solutions, and qualify leads for our Account Executives. Success in this role hinges on strong communication, relationship-building, and meeting sales targets. You'll be part of a global network and enjoy a supportive, inclusive work environment with excellent benefits. The role requires proven sales experience and strong communication skills. A Bachelor's degree is preferred but not mandatory.

Requirements

• 1-5 year experience in sales development, business development, or a similar role, preferably in the hospitality, technology, or SaaS industry
• Proven track record of success in generating leads, qualifying prospects, and meeting or exceeding sales targets and quotas
• Excellent communication and interpersonal skills, with the ability to build rapport, listen attentively, and influence potential clients
• Proficiency in delivering a compelling basic sales pitch and conducting basic selling techniques to effectively engage potential clients and generate interest
• Strong presentation and negotiation abilities, with the capacity to tailor messaging to specific restaurant needs and difficulties
• Self-motivated with a proactive approach to lead generation and pipeline management
• Ability to work collaboratively in a team-oriented environment, collaborating with Account Executives and cross-functional teams
• Familiarity with CRM software (e.g., Salesforce) and other sales productivity tools (e.g, Groove)

Responsibilities

• Conduct outbound prospecting activities, including cold calling, emailing, and social media outreach, to identify and engage potential restaurant clients
• Educate prospects about OpenTable's products, services, and features, highlighting the value they bring to restaurant operations and customer experiences
• Qualify leads by assessing their needs, budget, and fit with OpenTable's offerings, ensuring that only qualified prospects are passed on to the Account Executives
• Build and maintain strong relationships with restaurant owners, managers, and decision-makers, fostering trust and credibility as a knowledgeable resource
• Collaborate with Account Executives to strategize on target accounts, share insights, and align efforts for successful conversions
• Use customer relationship management software (i.e Salesforce) to track prospect activity, update information, and maintain accurate records of interactions and opportunities
• Stay informed about industry trends, competitive landscape, and restaurant market conditions to identify new opportunities and challenges
• Attend sales meetings, training sessions, and professional development activities to enhance product knowledge, sales skills, and industry expertise

Preferred Qualifications

• Understanding of the restaurant industry and familiarity with OpenTable's platform and solutions is advantageous
• Bachelor's degree or equivalent experience in business, marketing, or a related field is preferred

Benefits

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Parental Leave Benefits
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)
• Quarterly cash bonus
• Health benefits
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave and benefits