Sales Development Representative

Summary

Join Samsung SDS America's Enterprise SaaS Solution Team as a Sales Development Representative (SDR) and be a part of a new global business initiative. This role is crucial in generating qualified leads, building client relationships, and managing leads through the sales cycle. You will collaborate with sales and presales teams to achieve revenue goals. This remote U.S.-based position offers an excellent opportunity to kick-start your sales career and learn from industry leaders. Up to 10% business travel may be required. The ideal candidate is proactive, passionate about sales, and possesses excellent communication and multitasking skills.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 3+ years of experience in sales support, lead generation, or a similar role
• Strong research and analytical skills
• Excellent verbal and written communication skills
• Ability to build and maintain relationships with various stakeholders
• Proficiency in Microsoft Office Suite and CRM software
• Ability to work independently and as part of a team
• Strong organizational skills and attention to detail
• Ability to handle multiple tasks and meet deadlines
• A desire to learn and grow in the sales field
• Must be authorized to work for any employer in the U.S
• Able to business travel up to 10%
• Flexible schedule to accommodate occasional evening meetings, calls, and participation in demonstrations as needed

Responsibilities

• Research and identify potential leads using Salesforce, LinkedIn and other demand generation solutions, through various channels, including online research, social media, and industry events
• Contact and qualify potential customers (40-50 phone calls per day) along with email campaigns (30 emails per day)
• Setup appointments and follow up on leads
• Track progress towards meeting sales goals
• Maintain and update the lead database in Salesforce, ensuring accurate and up-to-date information
• Collaborate with the marketing team to create and execute lead generation campaigns
• Attend trade shows and industry events as required
• Assist the sales team in setting up and coordinating product demos and presentations for sales calls and events
• Prepare and customize sales materials and presentations to address specific client needs
• Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing sales documentation
• Track and follow up on sales leads, ensuring timely and effective communication
• Maintain accurate and up-to-date records of all sales activities and interactions in the CRM system
• Provide regular reports on lead generation and qualification metrics
• Assist the presales team in setting up and coordinating product demonstrations and presentations for clients meetings and marketing events
• Assist the team in RFX proposal preparation, market research, and data analyses
• Facilitate communication between stakeholders in multiple time zones
• Coordinate meetings and demoes for stakeholders in multiple time zones
• Gather feedback from the presales and sales team on the quality of leads and the effectiveness of the qualification process. Use this feedback to refine prospecting and qualification strategies

Preferred Qualifications

• Experience in the enterprise software SaaS industry. Experience with Enterprise Resource Planning (ERP) solutions, Supplier Relationship Management (SRM) solution and Supply Chain Management (SCM) solutions preferred
• Experience in Design to Pay solutions
• Experience with LinkedIn and Salesforce lead gen tools and techniques
• Knowledge of the manufacturing and/or procurement industry
• Experience working with international and cross-functional teams

Benefits

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits